Returns & Exchanges
At Pierre Cardin, we are committed to your complete satisfaction; if you are not entirely pleased with your purchase, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags, authenticity cards, and protective seals remain intact and attached.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your parcel, ensuring any previous delivery labels are fully covered.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return for quality compliance, your refund will be processed to the original payment method within 7-10 business days.